Products and Services

Exceptional service delivery to the Transport Industry

Arrow’s core / key focus is exceptional service delivery aimed at exceeding our client’s expectations and demands. As we focus on a single market, the transport market, we remain flexible, dynamic and approachable in all aspects of our business through building strong and trustworthy relationships with our brokers and their clients.

Commercial Vehicles

  • Over 3500kgs
  • Under 3500kgs
  • Trailers
  • Road legal special tyes
  • Comprehensive motor cover
  • Own damage excess reducer
  • Theft and hijack excess reducers
  • 3rd party excess reducer
  • Loss of use
  • Credit shortfall
  • Extensions include:
    • Loss of keys
    • Repatriation
    • Fire extinguishing charges
    • Wreckage removal
    • Protection and Removal of vehicle
    • Medical Expenses
    • Mechanical breakdown and towing
NO STANDARD PENALTY EXCESS

Goods-in-Transit

  • Specialised Goods in Transit covers for transporters of third party goods, covering all of the transporters liability to their clients for loss or damage to the goods carried
  • Cover includes:
    • Driver fidelity
    • Standard shipping containers
    • Debris removal
    • Salvage and recovery cost
  • Extensions available include:
    • Refrigerated shipping containers
    • Deterioration of stock losses due to incorrect temperature settings and malfunction of equipment.
    • Specialised covers for Duty tax payable where the load is lost in the South African rand monetary area
  • Contingent covers for transport brokers and sub-contracted loads are available

Territories we offer cover in:

Republic of South Africa
Namibia
Botswana
Lesotho
Swaziland
Zimbabwe
Malawi
Zambia
Mozambique
Tanzania
Angola and
The Democratic Republic of Congo (DRC) no further north than Kolwezi
territories